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Be You Enterprise | Terms, Conditions & Policies

​Welcome to Be You Enterprise.

By accessing or using our website, programs, coaching services, events, or digital products, you agree to these Terms and Conditions.

​

If you do not agree, please discontinue use of our website and services (see contract where applicable)

1. TERMS & CONDITIONS

Description of Services

Be You Enterprise provides:

  • 1:1 coaching for executives, founders, and women in leadership

  • The Fearless Free Program (8-session program)

  • Live and filmed events and workshops.

  • Online and Live training programs

  • Downloadable digital products and recorded content

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​All services are for educational, personal development, and professional development purposes.

Client Responsibilities

By using our services, you agree to:

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  • Participate honestly, respectfully, and in alignment with program guidelines

  • Attend scheduled sessions on time

  • Provide accurate information

  • Maintain confidentiality in group environments

  • Not redistribute, reproduce, or misuse proprietary materials

Payment Terms

  • Payment is required prior to service delivery unless otherwise agreed.

  • Instalment plans must be completed on schedule.

  • Late or failed payments may suspend access.

  • All prices are in USD

Refund & Cancellation Terms

1:1 Coaching (see contract)

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  • Non-refundable once begun

  • 24–48 hours’ notice required for rescheduling

  • Missed or late-cancelled sessions are forfeited

Refund & Cancellation Terms

Fearless Free Program

  • Non-refundable once access is granted

  • Transfers may be permitted at company discretion

Refund & Cancellation Terms

Digital Products

 

  • Non-refundable after access or download

Refund & Cancellation Terms

Events

  • Refunds available up to 7 days before the event

  • If Be You Enterprise cancels an event, full refunds or credits are provided

Intellectual Property

All materials, content, videos, recordings, worksheets, frameworks, and program methods are owned by Be You Enterprise

You may not, without written permission:

  • Copy

  • Share

  • Distribute

  • Record

  • Sell

  • Modify or repurpose

  • Upload or publish

any materials provided through our services.

Confidentiality

We keep personal information, coaching notes, and all private discussions confidential except where:

  • Required by law

  • There is risk of harm to yourself or others

  • Necessary technical service providers require limited access

Group participants must maintain confidentiality of other members.

Coaching Disclaimer

Coaching is not therapy, counselling, medical care, legal advice, or financial advice.


No guarantees of results or outcomes are made by the Coach.

Clients are responsible for their decisions and actions.

Health & Wellbeing Disclaimer

Be You Enterprise does not provide emergency or crisis services.
If you require urgent support, please contact your local emergency or medical services.

Recording & Media

Some events and programs may be recorded.

By participating, you acknowledge that:

  • You may appear in audio or video footage

  • Recordings may be used for training or client replays

  • Marketing use will require explicit consent

Clients may not record sessions without permission.

Termination of Services

Be You Enterprise may terminate services if:

  • Payment obligations are not met

  • Terms are violated

  • Behaviour is abusive, unsafe, or inappropriate

You may request to terminate services, but payments are non-refundable once services begin.

Limitation of Liability

To the extent permitted by law, Be You Enterprise is not liable for:

  • Decisions or actions resulting from coaching

  • Loss of income, emotional distress, or business outcomes

  • Technical issues beyond our control

Our total liability is limited to the amount paid for the service in dispute.

2. PRIVACY POLICY

Information We Collect

We may collect:

  • Name, contact details, and demographic information

  • Billing and payment information

  • Coaching notes and session data

  • Program assessments and responses

  • Event registrations

  • Audio, video, or photographic recordings (if you appear in them)

  • Website usage data (analytics, cookies, IP address)

How We Use Your Data

We use your information to:

  • Provide coaching and programs

  • Communicate with you

  • Process payments

  • Customise your experience

  • Improve services and website performance

  • Comply with legal obligations

Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent

  • Contract fulfilment

  • Legitimate interest

  • Legal requirements

Data Storage & Security

We use a secure, reputable platform for data processing and storage. Reasonable steps are taken to protect your information from unauthorised access.

Sharing Information

We do not sell your data.
Information may be shared only with:

  • Trusted service providers (payment processors, platform services, video tools)

  • Legal authorities when required

Your Rights

You may request at any time to:

  • Access your data

  • Correct inaccurate information

  • Delete your data

  • Withdraw consent

  • Request data portability

  • Object to processing
     

To exercise your rights:
Email: beyou.vipcoaching@gmail.com

Data Retention

We retain information only as long as needed to provide services or meet legal obligations

3. COOKIE POLICY

What Are Cookies?

Cookies are small files stored on your device to improve website performance and personalise your experience

Types of Cookies We Use

Essential Cookies – Required for basic site functions
Analytics Cookies – Help us understand website usage
Marketing Cookies – Used for advertising and retargeting

Managing Cookies

You may disable cookies in your browser or via our cookie banner.
Some features may not function without cookies

4. REFUND & CANCELLATION POLICY

Coaching

  • Non-refundable once sessions begin

  • 24–48 hours’ notice required for rescheduling

  • Missed sessions are forfeited

Fearless Free Program

Non-refundable once access is provided

Digital Products

Non-refundable after access or download

Events

  • Refunds up to 7 days prior

  • Full refund or credit if the Company cancels

5. COACHING ETHICS & DISCLAIMER

  • Coaching is not therapy or counselling

  • Coaches do not diagnose or treat conditions

  • Clients are responsible for their own decisions and actions

  • Confidentiality is upheld except where safety or law requires otherwise

  • Emergency or crisis support is not provided

6. RECORDING & MEDIA CONSENT POLICY

  • Events, workshops, or programs may be recorded

  • Participation may include your voice, image, or comments

  • Recordings may be used for training or client access

  • Marketing use requires separate consent

  • Recording sessions without permission is prohibited

7. ACCESSIBILITY POLICY

  • We aim to make our website, programs, and content accessible.
    Reasonable accommodations can be requested by contacting:
    beyou.vipcoaching@gmail.com

8. ANTI-DISCRIMINATION & RESPECT POLICY

  • Be You Enterprise provides an inclusive, respectful environment.
    Discrimination or harassment based on gender, identity, race, religion, ability, or background is not tolerated.

  • All participants must conduct themselves professionally and respectfully.

9. WEBSITE TERMS OF USE

  • You may not misuse or interfere with the website

  • You may not copy or redistribute website content without permission

  • Accounts must use accurate information

  • We may suspend access for misuse or violations

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